If the Microsoft Office folder is not in Applications, Microsoft AutoUpdate does not detect Microsoft Office on the Mac, and it cannot install updates. Method 4: Check whether Microsoft is in Applications However, if the update version is greater than the software version, the update has not been installed. If the software version in the "About Word" window is greater than the update version, the update has already been installed, and no additional action is required. On the Help menu, click Check for Updates, and then click Check for Updates again. ![]() The version number will be displayed underneath the application title. Open one of the Office for Mac applications, such as Word. Make sure that the update that you are trying to apply is not already installed. ![]() The error message indicates that you already have the update, and you do not have to apply it again. Method 3: Check whether the update is already installed If the issue continues to occur, go to method 3. Warning When an application is forced to exit, any unsaved changes to open documents are not saved. Repeat the previous steps until you exit all active applications. In the Force Quit Applications window, select an application. To exit active applications, including Time Machine, follow these steps: If you do not have an external hard disk drive, or if this step did not resolve the issue, go to method 2. Method 1: Disconnect the external hard disk driveĭisconnect any external hard disk drives that you may have connected to your Mac. To resolve this issue, try each of the following methods in the order given, if the method applies to your situation. See Method 3 in this article to resolve this error. For example, you chose not to install Entourage or Excel during setup. You chose to run a Custom installation, and not all applications are installed. ![]() The language of the update file does not match the language of your Office for Mac installation. Your software is already updated, and you are trying to install the update again. The Time Machine or another application is interfering with the installation of the update. This issue may occur for one or more of the following reasons:Īn external hard disk drive is connected to the computer. To learn how to fix it this issue, see "I can't install Office for Mac updates" at. A version of the software required to install this update was not found on this volume. So I downloaded and installed the latest v4.42 version (December 14, 2021).Office can't be installed on this disk. The release notes mentioned that Microsoft switched to a new CDN in the v4.40 release, which triggered me to try updating it manually before trying something else. So I went ahead and found the release notes of Microsoft AutoUpdate and found that it can be downloaded and installed separately from Office itself. In contrary to others on the forum, it did not fix the issue for me. Hostname:~ user$ sudo launchctl load -w /Library/LaunchAgents/.plist Hostname:~ user$ sudo launchctl unload -w /Library/LaunchAgents/.plist Hostname:~ user$ sudo launchctl stop /Library/LaunchAgents/.plist Hostname:~ user$ sudo chown root:wheel /Library/LaunchAgents/.plist hostname:~ user$ sudo chown root:wheel /Library/LaunchDaemons/.plist The permissions of the AutoUpdate files should be root:wheel according to the post. While searching for a solution on the Microsoft Office forum, I found a post that mentioned to check the AutoUpdate file permissions in the LauchAgents and LaunchDeamons system folder and reload it. The MAU version that had the issues was v4.39 (September 14, 2021). This was really annoying, because Office apps kept notifying me of available updates after every restart of one of the Office apps. Now it did open the tool, but it looked like it failed updating itself and got stuck in the “Installing” state before it could update Office. Normally it starts Microsoft AutoUpdate (MAU) which searches for Office updates. A constant appearing message in Word and Excel about to “Check for updates” triggered me to start updating Microsoft Office on my Mac.
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